Shipping policy
Shipping Policy – Molqi
Delivery Methods
Orders are delivered through third-party courier companies.
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Delivery is either same-day or next-day, depending on:
Your geographical location.
The delivery company’s capabilities.
Instant delivery service is available from 9:00 AM to 9:00 PM.
Recurring Delivery Subscription
You can subscribe to have selected products delivered on a regular basis:
Daily
Weekly
Monthly
⚠️ Some items require additional preparation time (1–several days), depending on the product type.
Missed Delivery
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If no one is present at your address when delivery is attempted:
You must contact the delivery agent to reschedule.
Molqi is not responsible for unreceived orders after 12 days from the first delivery attempt.
If the order is not received twice, additional delivery fees will apply.
Delivery Fees
Standard delivery fee: SAR 35 for orders to any city in the Kingdom of Saudi Arabia.
Free Shipping & Reshipping
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If you used a free shipping code and failed to receive the order:
Reshipping will cost SAR 50.
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If the order is canceled or not received:
SAR 50 will be deducted from the order value.
Shipping Guarantee
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Molqi guarantees the safety of your order from theft and damage:
From the moment it leaves our store until it is delivered to you.
Molqi is not responsible for the product once it has been received.
Delivery Timeframe Disclaimer
Delivery times are estimates only, starting from the moment the order is placed.
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Molqi is not liable for delays due to:
Buyer’s payment issues.
Courier or delivery partner delays.
Remote Area Deliveries
If your delivery address is in a remote location, additional delivery fees may apply.
